The Caring Hands Group is family-owned business that has been delivering exceptional home care throughout Lancashire since 2010. As time has progressed, we have carefully grown the company to ensure our standards have remained at the highest possible level, whilst incorporating an established commercial and domestic cleaning business and a lifeline service into our expanding organisation.
Helping you to make the most of your time with peace of mind
At every level of the Caring Hands Group, we believe that only the best will do. Our core values of promoting dignity, independence, trust and respect are ingrained in everything we do throughout the group. We work alongside our clients to offer an ever-improving service tailored to individual needs, and constantly review and evaluate how we can deliver our best every time. This ability to draw on what the clients need and want, combined with our experience in delivering a variety of specialised personal services, is what gets you the best service from the moment you contact us.
Through our roots as a home care provider, we understand the vital importance of providing a person-based service. While we learn from our vast combined experience, we treat everyone as the individuals they are. This way, your customer journey starts and continues just the way you want it to: no pushy sales tactics, just the best expert advice on hand to make sure you receive the service you require, delivered to the highest possible standards every time.
Our leadership team
As Director of Care, Julie heads up the team of carers and care managers and is responsible for their recruitment, training and the policies and procedures they work to. She also engages with various stakeholders to ensure good working relationships, and leads on the specialist care services the group offers for those living with complex conditions.
Luke Wilson is the deputy manager of Caring Hands Cleaning Services. He is responsible for the daily running of the business, managing relationships with both customers and suppliers.
Luke has a real passion for cleaning and exceptional customer service, and is continually progressing his learning and training. He has grown with the company and is a firm favourite of all of our clients.
As Operations Manager at Caring Hands Group, Lesley has a hand in all areas of the business, ensuring it runs smoothly. She processes accounts, looks after services and supplies required at head office and handles human resources. She is also the manager of the Lifeline arm of the business.